Privacy policy

Last updated: 01.03.2025

Welcome to Light Up Design. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://lightupdesign.co/.

1. Information we collect

We collect and process limited information to ensure the functionality of our website. At this stage, we do not use cookies for marketing or analytics purposes. The types of cookies we use include:

Strictly necessary cookies

These cookies are essential for the basic functionality of our website, such as security, accessibility, and navigation. They do not store any personally identifiable information.

Marketing cookies

These cookies are used to deliver advertisements that are relevant to you and measure the effectiveness of our campaigns. You can opt in or out of these cookies at any time through our cookie management settings.

Personalization cookies

These cookies help us remember your preferences, such as language selection, to improve your browsing experience.

Analytics cookies

These cookies help us understand how visitors interact with our website, allowing us to improve performance and functionality.

2. Legal basis for processing data

We process personal data based on the following legal grounds under the General Data Protection Regulation (GDPR):

Legitimate interest:

For ensuring website functionality and security.

Consent

For the use of marketing, personalization, and analytics cookies. You can withdraw consent at any time.

3. Your rights under GDPR

As a user within the European Union, you have the following rights regarding your personal data:

Right to access:

You may request information about the personal data we hold about you.

Right to rectification

You can ask us to correct or update inaccurate or incomplete personal data.

Right to erasure

You may request the deletion of your personal data under certain conditions.

Right to restrict processing:

You have the right to limit how we process your personal data.

Right to object:

You can object to processing based on legitimate interests or direct marketing.

Right to data portability:

You can request your data in a structured format for transfer to another service.

Right to withdraw consent:

If we rely on consent, you can withdraw it at any time.

Right to lodge a complaint:

If you believe we are violating GDPR, you have the right to file a complaint with your local Data Protection Authority.

4. Data retention policy

We retain personal data only as long as necessary for the purposes described in this policy. If required by law, we may retain certain data for compliance obligations.

5. International data transfers

If we store or process data outside the EU/EEA, we ensure appropriate safeguards, such as Standard Contractual Clauses (SCCs) or other legal mechanisms.

6. Data sharing and third-party services

At this time, we do not share your information with third parties for advertising or analytics purposes. If this changes in the future, we will update this Privacy Policy accordingly and ensure compliance with applicable data protection laws.

7. Your rights and choices

You have control over your cookie preferences. You can adjust settings within your browser or through our website’s cookie management tool to accept or reject certain cookies.

8. Updates to this privacy policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with the updated date. We encourage you to review this policy periodically.

9. Contact us

If you have any questions about this Privacy Policy or wish to exercise your rights, you may contact us at:

Light Up Design

hello@lightupdesign.co
By continuing to use our website, you acknowledge that you have read and understood this Privacy Policy.

FAQs

Got Questions? We've Got Answers!

How do I get started working with Light Up Design?

It’s simple! Fill out the contact form, and we’ll get back to you within 24 hours to schedule an initial consultation. From there, we’ll discuss your needs, goals, and how we can help.

What services do you offer?

We specialize in UX/UI design, design strategy, and digital brand audit. Additionally, we provide  Webflow implementation, redesigns, and complete end-to-end design solutions.

What industries do you work with?

Our expertise spans a variety of industries, including tech startups, e-commerce, education, and B2B services. We adapt our approach to fit the unique needs of each client.

What’s your design process?

Our process involves:

  • Discovery: Understanding your goals and challenges.
  • Strategy & Planning: Creating a roadmap tailored to your objectives.
  • Design & Prototyping: Crafting user-focused designs and prototypes.
  • Execution: Delivering polished and functional solutions.
We ensure clear communication at every step.
How long does it take to complete a project?

Timelines vary depending on the project scope. A small project may take 2–4 weeks, while more complex solutions could take several months. We’ll provide a clear timeline after discussing your requirements.

Do you work with clients internationally?

Yes! Our team is globally distributed, and we’re experienced in working with clients worldwide. No matter your location, we can collaborate seamlessly.

What’s your pricing structure?

Our pricing is tailored to each project based on its complexity, scope, and requirements. After the initial consultation, we’ll provide a transparent, customized quote.

Do you offer ongoing support after project delivery?

Yes, we offer post-launch support and maintenance packages to ensure your solution remains effective and up-to-date. We’re here to assist even after the project is complete.

Can you help redesign my existing website?

Absolutely! We specialize in redesign projects, focusing on improving usability, aesthetics, and functionality to meet your current goals and user needs.

How do you ensure the project aligns with my brand?

We begin with an in-depth discovery phase, where we analyze your brand, audience, and goals. Throughout the process, we maintain open communication to ensure the final design reflects your brand’s identity.

Need more details? Let’s talk!

Didn’t find the answer you were looking for? No worries! Reach out through our contact form, and we’ll be happy to help. Whether you have a question, an idea, or just want to chat about your project—we’re here for you.